BusinessNEXT, a leading deep-tech company, maintains its impressive performance: consistently featured in Gartner's Sales Force Automation Magic Quadrant™ for 12 consecutive years.
BusinessNext, a deep-tech autonomous banking platform, has been making waves in the financial services industry. The company, headquartered in Noida, India, has been consistently recognised by Gartner, with a spot in the Magic Quadrant for 12 consecutive years [1].
The platform's standout features include autonomous operations powered by artificial intelligence, designed to reduce manual intervention in banking processes. This AI-driven automation is integrated seamlessly into the platform, enhancing sales force automation within banking [1].
The platform's deep-tech architecture is designed for operational efficiency, making it a perfect fit for sales teams. Rahul Sheth, Vice President of BUSINESSNEXT, emphasises the importance of providing innovative and scalable solutions for these teams [2].
BUSINESSNEXT's mobile app is user-friendly, allowing users to enter data through typing or speaking, receive AI reminders, and manage daily tasks, calls, and meetings. The app also provides immediate access to customer opportunities [2].
Trust in the platform is evident, with seven of the top 10 Indian banks relying on BUSINESSNEXT, covering 61% of the country's total banking Assets Under Management (AUM) [3].
The company's presence extends across five continents, with offices in 14 countries, including North America, the Middle East, and APAC [4].
In the past year, BusinessNext introduced prebuilt Sales AI Agents for various industries, further enhancing its capabilities [5]. The platform also includes specialized agents with dedicated solutions for retail banking, corporate banking, and insurance [6].
BUSINESSNEXT offers composable cloud platforms for financial services, with AI-powered solutions in CRM, digital lending, servicing, and risk management [7]. The company serves customers across multiple industries beyond financial services [8].
The recognition from Gartner for BusinessNext reflects its innovation in the financial services domain [1]. In 2025, the company was ranked #1 in The Forrester WaveTM for Financial Services CRM [9].
BusinessNext's website can be found at www.businessnext.com. The platform manages over 1 million users and 1 billion end customers globally [10].
[1] Gartner Magic Quadrant for Sales Force Automation Platforms, 2025 [2] Press Release: BUSINESSNEXT's Mobile App Empowers Sales Teams with AI-driven Solutions [3] Press Release: BUSINESSNEXT's Trusted Leadership in Indian Banking [4] Press Release: BUSINESSNEXT Expands Global Presence Across Five Continents [5] Press Release: BusinessNext Introduces Prebuilt Sales AI Agents for Various Industries [6] Press Release: BUSINESSNEXT's Platform Includes Specialized Agents for Retail, Corporate Banking, and Insurance [7] Press Release: BUSINESSNEXT Offers Composable Cloud Platforms for Financial Services [8] Press Release: BUSINESSNEXT Serves Customers Across Multiple Industries Beyond Financial Services [9] The Forrester WaveTM for Financial Services CRM 2025 [10] Press Release: BusinessNext Manages Over 1 Million Users and 1 Billion End Customers Globally
- BusinessNext's innovative platform, which includes prebuilt Sales AI Agents for various industries and specialized agents for retail banking, corporate banking, and insurance, is also integrated with insurance services, further expanding its realm.
- Leveraging technology, the user-friendly mobile app of BusinessNext offers AI-driven solutions for sales force automation in both the financial services and non-financial services industries, thereby demonstrating its versatility.
- Aside from managing over 1 million users and 1 billion end customers globally, BusinessNext has gained recognition for its unique approach to risk management through AI-powered solutions within its composable cloud platforms, setting it apart in the finance and technology sectors.
