ChatGPT refers to a type of artificial intelligence model specifically designed to engage in conversations with users by generating human-like responses. It's a large language model developed by OpenAI.
### Unprecedented Growth and Influence of ChatGPT
ChatGPT, an artificial intelligence chatbot developed by OpenAI, has experienced explosive growth since its launch in November 2022, marking a significant milestone in the AI industry. By mid-2025, ChatGPT boasted approximately 800 million weekly active users, with daily active users reaching 122.58 million and monthly visitors nearing 4.5 billion[1].
Operating in over 95 languages and accessible in more than 195 countries, ChatGPT has gained a global following. The United States accounts for the largest user segment at 19%, followed by India (7%), Brazil (5%), Canada, and the UK[1]. The platform is currently used by 92% of Fortune 500 companies, demonstrating significant enterprise integration[1].
Visitors spend an average of 8 to 14 minutes per session, reflecting strong engagement levels[1]. In 2024, OpenAI generated approximately $3.7 billion from ChatGPT and related services, with projected revenue for 2025 reaching around $11 billion[1]. Forecasts suggest revenue could escalate dramatically to $125 billion by 2029, underscoring massive expected growth and monetization of the platform[1].
ChatGPT's market share in search-related activity reached about 4.33% by late 2024, with a strong projected monthly growth rate of 13%[2]. While Google remains dominant with over 83% market share, ChatGPT is rapidly carving out a niche by offering an innovative conversational search experience that attracts a growing user base[2].
The rise of ChatGPT is prompting a shift in how users search for and interact with information, pushing traditional search engines to evolve in response to AI-driven conversational interfaces[2][4]. ChatGPT still relies on traditional search engines for some information retrieval and up-to-date data, but it acts as a complementary or alternative search interface for many users[4].
Beyond search, ChatGPT increasingly influences purchasing decisions across industries, with significant adoption in sectors like Travel & Hospitality (18% usage, ~$1.48 trillion impact), Retail & CPG (16% usage, ~$1.11 trillion impact), and IT Services (14% usage, ~$936 billion impact)[3]. These figures highlight ChatGPT's growing role as a business tool, not just a search utility.
However, it's important to note that the model's responses can be incorrect, inappropriate, or reflect algorithmic bias. ChatGPT was trained on a huge sample of human-created text from the web, books, etc., and it cannot access the internet. As such, the information in ChatGPT is only up-to-date as of 2021, with a limited knowledge base thereafter.
Moreover, there are concerns about students using ChatGPT to do their work, and it has the potential for nefarious purposes such as writing malware, ransomware, or phishing emails. In response, Google is slow-rolling Google Bard AI, aiming to compete with ChatGPT. There have been capacity limitations for the free version of ChatGPT, which may cause difficulty in access.
In summary, ChatGPT stands as a rapidly expanding AI platform with hundreds of millions of users, multi-billion dollar revenues, and a growing footprint in search and commerce. Its evolution is reshaping traditional search engine dynamics, creating new competitive pressures for Google and others, while opening vast economic opportunities across multiple industries.
- The influence of ChatGPT is extended to supply chain management as more companies integrate it for innovation, utilizing its AI capabilities to optimize global trade and streamline their supply chain processes.
- As ChatGPT continues to revolutionize various sectors, the future of supply chain management lies in leveraging technology such as artificial-intelligence to drive advancements in global trade, ensuring efficient andsmart supply chain operations.
