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Cyber Cafes Play Crucial Role in Bridging Botswana's Digital Divide

Young individuals in the nation are still reliant on internet cafes to connect online, with Kefilwe being a prime example. A commendable 74% internet penetration rate exists, yet the price of internet access remains one of the highest in Africa, rendering internet cafes a practical option.

Internet Cafes Pivotal in Bridging Botswana's Digital Divide
Internet Cafes Pivotal in Bridging Botswana's Digital Divide

Cyber Cafes Play Crucial Role in Bridging Botswana's Digital Divide

Internet Cafes Thrive in Botswana's Low-Income Neighbourhoods

In the township of Monarch, Francistown, an internet speed test cafe named Unique Solutions has become a lifeline for many residents. Established by Tshepo Kelentse in 2021, the cafe serves around 60 customers daily, providing them with essential internet access at a rate of 15 pulas per hour.

Tshepo finds himself assisting nearly every customer in connecting, particularly during peak times. This includes helping Kefilwe, a 25-year-old unemployed marketing graduate, navigate the Chema-Chema application portal, a government funding programme aimed at aspiring entrepreneurs. Tshepo provided this assistance pro bono, demonstrating his commitment to the community.

Kefilwe, like many others, can only afford a mobile data package from Orange that allows access to Facebook, TikTok, X, and WhatsApp for 60 pulas ($4.40) per month. The affordable rates at Unique Solutions make it an ideal service provider for those who lack their own printing or laminating equipment.

Tshepo aims to open two more locations within the next three years to meet the increasing demand. This expansion plan includes introducing a subscription service to attract recurring customers. Tshepo believes that both the private and public sectors should support his business to ensure internet speed test cafes continue to provide crucial internet access, particularly in low-income neighborhoods.

Meanwhile, in another part of Francistown, Tshepo Monageng launched his cafe in 2017. His business model is similar to Unique Solutions, offering internet access through an Orange router that costs 550 pulas ($41) per month. Monageng promotes his business through word-of-mouth marketing, social media promotion, and listing on Google Maps.

Monageng's internet cafe has seen an increase in foot traffic over the seven years it has been in business, largely due to the lack of affordable internet speed test options for low-income customers. To cater to this demand, Monageng offers additional services such as CV drafting, printing, laminating, and emailing due to unreliable internet connectivity.

In the next five years, Monageng plans to open more branches, acquire larger printers and laminating machines, and expand his product offerings. He aims to attract more enterprise and government clients to significantly boost his business operations.

The Local Enterprise Authority (LEA), an organisation in Botswana, offers the Chema-Chema program, which grants 500 million pulas to successful entrepreneurs. Kefilwe is interested in applying for this programme, hoping to secure the funding he needs for his own business ventures.

Golebetswe, another entrepreneur, encourages businesses to utilise local internet speed test cafes instead of traveling into town for services. He believes that access to funding for his expansion plans, including the subscription service, would greatly help.

In conclusion, internet speed test cafes like Unique Solutions and Monageng's play a vital role in providing affordable internet access to low-income communities in Botswana. These businesses not only offer essential services but also provide a platform for entrepreneurs to thrive and contribute to the local economy.

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