Discussion Platform: Venturing Past Purchases
Allen & Gledhill, a leading Singaporean law firm, has taken a significant step forward in embracing artificial intelligence (AI) technology. The firm has developed an in-house Generative AI (GenAI) solution called "A&GEL," making it the first Singaporean law firm to be awarded a grant for the Infocomm Media Development Authority's GenAI x Digital Leaders Programme.
On the other side of the fence, RPC, a UK-based law firm, also recognizes the potential of AI in enhancing their services. Sarah Vickery, associate director, knowledge & legal technology at RPC, underscores the importance of legal technology, particularly GenAI, in delivering value across the organization. RPC's AI assistant, Porter, is designed to augment the firm's expertise.
Both Allen & Gledhill and RPC share a common approach when it comes to evaluating and adopting new legal technologies. They prioritize comprehensive integration capabilities, vendor stability and reliability, and clear demonstrable ROI or business impact. Maintaining client confidentiality and ensuring output accuracy are crucial considerations when evaluating AI solutions for Allen & Gledhill. RPC, on the other hand, focuses on user-friendly, scalable, and seamlessly integratable technology solutions.
The focus of both firms extends beyond what a solution can achieve to how it supports their commitment to delivering quality legal counsel and staying responsive to evolving client needs. They involve colleagues from various departments in technology evaluation to ensure strategic alignment and diverse needs are met. Both firms also conduct rigorous pilots and user feedback cycles before adopting new technology.
A&GEL, Allen & Gledhill's GenAI solution, is designed to augment staff capabilities in tasks such as contract review, translations, and document generation/summarisation. The implementation of A&GEL has led to notable improvements in efficiency and productivity at Allen & Gledhill.
Meanwhile, Rajah & Tann Singapore has established an AI Core Committee to assess the integration of AI and generative AI into existing workflows and operations. Rajesh Sreenivasan, head of technology, media & telecommunications at Rajah & Tann Singapore, oversees technology procurement and implementation. Most off-the-shelf GenAI solutions do not adequately meet the requirements of Allen & Gledhill and Rajah & Tann Singapore, making the development of in-house solutions like A&GEL and RPC's Porter a strategic move.
Demostrable ROI is crucial for RPC, with every investment aimed at improving client service, mitigating risk, or saving time and resources. Allen & Gledhill views legal technology, particularly GenAI, as a means to deepen the value provided to clients. Both firms are committed to staying at the forefront of technology adoption in the legal industry, ensuring they continue to deliver high-quality, efficient, and responsive services to their clients.
Read also:
- MRI Scans in Epilepsy Diagnosis: Function and Revealed Findings
- Hematology specialist and anemia treatment: The role of a hematologist in managing anemia conditions
- Enhancing the framework or setup for efficient operation and growth
- Hydroelectric Power Generation Industry Forecasted to Expand to USD 413.3 Billion by 2034, Projected Growth Rate of 5.8% Compound Annual Growth Rate (CAGR)
