Guide on Cancelling Grubhub+ Subscription and Deleting Grubhub Account
In this article, we'll walk you through the process of deleting your Grubhub account, whether you're using the mobile app or the desktop website. It's important to note that once your account is deleted, all personal information, preferences, and loyalty rewards will be permanently erased and cannot be recovered.
**On the Mobile App:** Grubhub does not offer an in-app option to delete your account permanently. Instead, you'll need to contact Grubhub's customer service to request deletion. Here's how:
1. Open the Grubhub app. 2. Navigate to the Help or Support section. 3. Look for an option like Contact Us or Chat with Support. 4. Request account deletion explicitly by asking to permanently delete your account and all associated data. 5. Follow any additional instructions provided by support to confirm the deletion.
**On Desktop (Website):** Grubhub typically requires account deletion requests to be handled via customer support as well, since there's no direct “Delete Account” button on the user profile settings.
1. Log in to your Grubhub account on their website. 2. Navigate to the Help Center or Contact Us page. 3. Submit a request or use live chat/contact email to ask for permanent account deletion. 4. Confirm your identity if asked, and verify the deletion request. 5. Wait for confirmation from Grubhub that your account and data have been deleted.
Additional Notes: - Always check your email for confirmation that the deletion is complete. - Deletion is permanent and cannot be undone; you must create a new account if you want to use Grubhub again. - Some instructional videos from 2025 demonstrate this support-based deletion process in detail. - Grubhub might retain certain records for legal or business reasons even after deletion, but your personal profile will be removed.
If you need to cancel a Grubhub+ membership, you can do so on both mobile and desktop platforms:
**Mobile:** 1. Open the Grubhub app. 2. Tap the Account icon. 3. Find Grubhub+ in the menu. 4. Select "Manage plan." 5. Tap "Cancel membership."
**Desktop:** 1. Go to the Grubhub website. 2. Log in. 3. Click the account icon. 4. Select Grubhub. 5. Then click "Cancel Membership."
Remember, if you need to update any information associated with your Grubhub account, you can do it on your account profile page.
This article has been co-authored by Glenn Carreau, a Staff Writer based in Los Angeles with over four years of experience writing for various online publications. Glenn graduated with honors from Columbia College Chicago with a B.A. in Interactive Arts and Media and a minor in Professional Writing, feeding his lifelong love of learning. The article has been fact-checked for accuracy.
As of writing, this article has been viewed 59,447 times.
How can you delete your Grubhub account on the mobile app? Follow these steps: Open the Grubhub app, navigate to the Help or Support section, look for an option like Contact Us or Chat with Support, request account deletion explicitly, follow any additional instructions provided by support, and wait for confirmation from Grubhub that your account and data have been deleted.
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