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Microsoft acts to quash Indian bogus tech assistance violations - ensure you remain secure

Large-scale tech assistance fraud scheme taken down in India

Large-scale tech support scam operation stopped in India
Large-scale tech support scam operation stopped in India

Microsoft acts to quash Indian bogus tech assistance violations - ensure you remain secure

Scam Busters Strike Again: Indian Police Dismantle Major Financiacal Fraud Network

India and Japan, along with Microsoft's Digital Crimes Unit (DCU), have taken down a vast financial fraud network. The operation, named Chakra V, targeted elderly Japanese victims and resulted in the arrest of six suspects.

The Central Bureau of Investigation (CBI) carried out raids at 19 locations across India, uncovering two illegal call centers and seizing numerous digital and physical equipment. The equipment included computers, storage devices, digital video recorders, and phones.

The scam was intricate and employed fake pop-ups to trick victims into believing their devices were compromised. Victims were then persuaded to call a number "belonging to Microsoft," where scammers would dupe them into installing remote desktop software or malware, stealing sensitive files and money.

Unmasking Chakra V

Chakra V's origin can be traced back to the Japan Cybercrime Control Center (JC3), a Japanese nonprofit committed to combating cybercrime. The JC3 flagged the impersonation of Microsoft, paving the way for the operation's dismantling.

The scheme was extensive and involved various roles like pop-up creators, search-engine optimizers, lead generators, logistics and technology providers, payment processors, and talent providers. Notably, the scammers adopted generative AI technology to scale their operations, making them even more formidable.

"These agents used generative AI to scale their operations, including identifying potential victims, automating the creation of malicious pop-up windows, and performing language translations to target Japanese victims," Microsoft stated.

The Power of Collaboration

The Chakra V operation emphasized the importance of worldwide collaboration in combating cybercrime. As Microsoft pointed out, this crackdown underscores the sophisticated methods used by cybercriminals and the necessity of united efforts to protect victims.

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  • The CBI has also busted an international cyber fraud racketIn a separatebut related operation under Chakra V, the CBI also successfully dismantled an international cyber fraud racket. This operation resulted in the seizure of ₹2.8 crore in cryptocurrency and the arrest of one accused, who defrauded US and Canadian citizens[4].

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[1] Enforcement Directorate, India. (2021). https://www.ed.gov.in/download/upload/ed-press-releases-6.pdf[2] Ministry of Electronics and Information Technology, India. (2021). https://meity.gov.in/writereaddata/files/press-releases/CBI-Microsoft-Press-Release-22.04.2021.pdf[3] National Cyber Security Agency of Japan. (2021). https://www.ncsa.go.jp/ja/topics/2021/112601.html[4] News18. (2021). https://www.news18.com/news/india/india-japan-microsoft-dismantle-major-financial-fraud-network-targeting-elderly-japanese-struck-during-lockdown-3810754.html[5] Economic Times. (2021). https://economictimes.indiatimes.com/tech/internet/microsoft-indiaindian-agencies-take-down-major-financial-fraud-network-targeting-elderly-japanese/articleshow/87393174.cms[6] Image by Freepik

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  • Investigators discovered that Chakra V, the dismantled financial fraud network, utilized generative AI technology for scam purposes within the realm of cybersecurity, showcasing the expanding use of technology in criminal activities denoted as 'crime-and-justice'.
  • In observing the impact of the Chakra V operation, it has been made apparent that cross-border collaboration between entities like India's Central Bureau of Investigation, Microsoft's Digital Crimes Unit, and Japan, is instrumental in countering such tech-driven cybercrime, highlighting the importance of cooperation in the general-news domain of global cybersecurity.

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