Service provider Bouygues to impose cancellation charges on its no-commitment plans
FYI: Bouygues Telecom, a popular telecom operator, has stirred up controversy among its customers by announcing the implementation of termination fees for mobile plan contracts. This change takes effect as early as June 9th next year.
© Nicolas Sandanassamy/notre site By Thibaud Hue Published on
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Brace yourselves, Bouygues Telecom subscribers! The service provider, known for offering no-commitment plans, is shaking things up with a new policy. You guessed it—termination fees will now be levied when a user wishes to part ways with their contract, according to Sud Ouest. The revelation was made to B&You customers recently, and surprisingly, the rule takes effect on June 9th, 2025, with the termination fee set at a flat rate of €5[1].
It's worth noting that this condition already applies to fixed-line subscriptions, but this is the first time it's been applied to mobile plans. Other operators may soon follow suit and instate their own termination charges, our colleagues suggest[1].
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The extra charge is particularly pertinent to B&You's three 5G plans, which are commitment-free, with prices starting at €4.99 for 1GB of data, €8.99 for 40GB, and €9.99 for a generous 200GB[1]. The operator reassures customers that these additional fees can be waived if the cancellation corresponds to a force majeure event, such as a death, serious health problem, imprisonment, or job loss[1].
For your info:- Bouygues Telecom has implemented a one-off termination fee of €5 for its mobile plans without any long-term commitment (contract-free). This applies when a customer ends their contract and is the first such termination fee for no-commitment mobile tariffs in France.- This fee is instantly applied upon cancellation of the service.- The fee is relatively small, fixed, and unique to no-commitment plans, reflecting Bouygues Telecom's recent adoption of termination charges for these plans, which previously didn't impose any such fees.
In essence:| Plan Type | Termination Fee | Applicability ||-------------------------|-----------------|---------------------------|| B&YOU no-commitment plans | €5 (one-off) | Upon customer cancellation |
[1] Enrichment Data Sources: Multiple news articles published on various online platforms, including Le Figaro, Les Echos, and RFI.
- The implementation of a one-off termination fee of €5 for contract-free mobile plans, as enforced by Bouygues Telecom, is likely to influence other business sectors, such as finance and technology, as they might consider similar policies for their services to maintain profitability in the face of increasing competition.
- Given the recent announcements by Bouygues Telecom regarding the implementation of a termination fee for contract-free mobile plans, it would be prudent for investors to analyze the potential financial implications of this policy change on the company's label and overall business strategy.
