Struggling Costs and Skill Requirements Persist for Many Small and Medium-Sized Enterprises Regarding Artificial Intelligence
Accessibility of AI for MSMEs: The Role of Organizations Like the [our website] Foundation and Akamai Technologies
In June 2025, a study revealed that 59% of Micro, Small, and Medium Enterprises (MSMEs) face challenges with the cost and digital skills required for Artificial Intelligence (AI) implementation. However, organizations like the [our website] Foundation and Akamai Technologies are making strides in enabling more businesses to adopt AI technologies.
These organizations focus on identifying MSMEs’ pain points and offering easy-to-use AI solutions that automate repetitive tasks, improving efficiency and reducing costs without requiring deep technical knowledge. By integrating AI for automation, data insights, and fintech tools, they help MSMEs unlock growth, streamline operations, and compete with larger enterprises.
The [our website] Foundation and Akamai Technologies also support digital skills development through accessible training, peer learning, and human-centric mentorship programs. This approach helps MSMEs build confidence and capabilities to adopt AI, addressing the digital divide and talent gaps.
Moreover, these organizations often collaborate with government initiatives, grants, or public platforms to subsidize AI tool adoption and scale digital transformation affordably. This collaboration aims to democratize AI access for MSMEs by aligning technology to real business goals, reducing complexity, and embedding trust and practical support throughout the AI adoption journey.
MSMEs are adapting by using tools like chatbots and Jasper AI for marketing and customer service purposes. Akamai Technologies is one of the organizations that MSMEs are utilizing to adapt to AI for marketing and customer service purposes. However, the June 2025 study did not specifically mention Akamai Technologies as an organization helping MSMEs with AI implementation.
Despite the challenges, the MSMEs are finding ways to overcome the barriers and leverage AI technologies. The efforts of organizations like the [our website] Foundation and Akamai Technologies are crucial in making AI more accessible to businesses, contributing to the democratization of AI access and driving digital transformation for MSMEs.
- The [our website] Foundation and Akamai Technologies are assisting Micro, Small, and Medium Enterprises (MSMEs) in leveraging Artificial Intelligence (AI) by offering easy-to-use solutions that focus on business efficiencies, fintech tools, and digital skills development.
- By collaborating with various initiatives, grants, and public platforms, organizations like the [our website] Foundation and Akamai Technologies are working towards democratizing AI access, ensuring it becomes an integral part of business growth and competitiveness for MSMEs, also contributing to technology and business synergy.