Tesla Powerwall 2 batteries experiencing overheating issues in Australia lead to recall; users to receive replacement units at no cost.
Tesla, the leading electric vehicle and renewable energy company, has announced a recall of its Powerwall 2 home energy storage units in Australia. The recall comes after reports of overheating and fire incidents in some of the units, which were manufactured in the United States and sold in Australia between November 2020 and June 2022. The issue has been traced to lithium-ion battery cells supplied by a third-party manufacturer.
The Powerwall 2, listed on the NASDAQ under TSLA, is designed to store surplus solar energy for household use, backup power, or grid support. Each unit is equipped with a 14 kWh rechargeable lithium-ion battery. However, the defective battery cells have been causing the units to overheat, which may lead to batteries failing and posing a risk of fire, property damage, or injury.
Tesla has already taken steps to lower the risk by remotely discharging affected batteries, preventing them from storing electricity generated by solar panels. Customers who own a Powerwall 2 unit are advised to check their Tesla app to confirm whether their unit is affected. Affected customers will be contacted directly through the Tesla app and by service providers to arrange a replacement.
Tesla will replace all affected Powerwall 2 units at no cost. The company is also evaluating compensation for lost energy savings on a case-by-case basis for affected Powerwall 2 units.
It is important to note that this recall is currently only in Australia, and no similar recalls have been issued in Canada, the United States, or other markets where Powerwall 2 is sold. Duke Energy, a major utility company, is not involved in this recall.
For more information on the recall and what customers need to do, Tesla has set up an official support page: Tesla Powerwall 2 Replacement. The Australian Competition and Consumer Commission (ACCC) has warned that overheating could still lead to serious consequences, emphasising the importance of the recall. Tesla encourages all Powerwall 2 owners to stay vigilant and follow the instructions provided by the company.
This incident underscores the importance of regular maintenance and safety checks for all energy storage systems, especially those using lithium-ion batteries. Tesla remains committed to ensuring the safety and reliability of its products and services.
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